Enatega App: Order History Bug & Incorrect Order Details

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Enatega Customer Application Bug in Order History

Hey guys, there's a bit of a snag happening with the Enatega customer application, specifically in the order history section. Let's dive into what's going on, how to reproduce it, and what we'd expect to see instead. This is all about making sure our users have a smooth and accurate experience when checking their past orders. We need to ensure that the displayed order history is correct and reflects the actual orders placed by the customer. The current bug leads to a frustrating user experience and potential confusion about the status and details of their orders. Addressing this issue is crucial for maintaining user trust and the overall reliability of the Enatega application.

Describe the Bug

So, here's the deal: when a customer places an order from any of the restaurants on the Enatega app and then goes to check their order history, the order history keeps displaying details from a very old order. And it's always from the restaurant named 'The Dessert Table'. It's like a broken record! What's even weirder is that when a new order is placed, it sometimes changes the current order number to match the previous, incorrect order number. This is super confusing for users, as they need accurate information about their current orders. The continuous display of outdated information from 'The Dessert Table' suggests a potential issue with data caching or incorrect data retrieval from the database. This bug not only misrepresents the user's order history but also raises concerns about data integrity within the application. It's essential to identify and fix the root cause to prevent further data inaccuracies and ensure a consistent user experience. The incorrect display of order numbers further complicates the issue, making it difficult for users to track their orders accurately. This can lead to frustration and a loss of confidence in the application's reliability. Therefore, a comprehensive solution is needed to address both the outdated information and the incorrect order numbers.

To Reproduce

Alright, if you want to see this bug in action, here’s how to reproduce it step-by-step:

  1. Go to the Enatega Customer Application.
  2. Click on any restaurant (doesn't matter which one).
  3. Place an order like you normally would.
  4. Tap on the profile menu button.
  5. Select "Order History" under "My Orders."
  6. Check the "Current Orders" details and see if the order number matches the order you just placed. You'll probably find it's showing that old 'The Dessert Table' order or has the wrong order number.

Expected Behavior

Now, here's what should actually happen. Under "Current Order," the app should show the current, in-progress orders. Not some ancient history from 'The Dessert Table'! And the order details, including the order number, must match the current order details. Imagine ordering pizza and seeing details for a cake you ordered months ago – that's not a great experience, right? The expected behavior is that the application should accurately reflect the user's current and past orders, providing clear and correct information for each transaction. This includes displaying the correct order number, items ordered, and the status of the order. When a user checks their order history, they should see a list of their previous orders with all the relevant details, without any discrepancies or outdated information. This ensures that users can easily track their spending, review their past choices, and manage their orders effectively. By delivering a reliable and consistent order history, the application builds trust with its users and enhances their overall experience.

Screen Recording

WhatsApp.Video.2025-01-15.at.11.49.12.AM.mp4

  • Note: The screen recording provides a visual demonstration of the bug, making it easier to understand and diagnose the issue.

Smartphone Details

  • Device: Infinix Hot 50
  • OS: Android
  • Browser: Application
  • Version: 22

Understanding the device and software environment is extremely helpful in debugging this application bug. Knowing the specific device (Infinix Hot 50), operating system (Android), the application being used as the browser, and the version number (22) can help pinpoint the cause of the bug. This information can be used to replicate the issue on similar devices or emulators, making it easier to identify the root cause and develop a fix. In addition, this data helps ensure that the fix is compatible with a specific environment, preventing unintended consequences or regressions on other devices or operating systems. By gathering this contextual information, developers can efficiently address the bug and improve the user experience for all users of the Enatega Customer Application.

Troubleshooting Steps to Consider

To effectively troubleshoot the Enatega Customer Application bug related to the order history, a systematic approach is essential. Here are some detailed steps that can be taken to diagnose and resolve the issue:

  1. Review the Code: Examine the code responsible for fetching and displaying order history. Look for any potential errors in the SQL queries or data retrieval logic.
  2. Check Database Connections: Ensure that the application is correctly connecting to the database and that there are no issues with data synchronization.
  3. Examine Session Management: Review the session management logic to ensure that user sessions are being properly maintained and that order details are not being mixed up between different users.
  4. Investigate Data Caching: If data caching is being used, investigate whether the cache is being properly updated when new orders are placed.
  5. Test on Different Devices: Test the application on different devices and operating systems to see if the bug is specific to certain environments.
  6. Review Error Logs: Check the application's error logs for any relevant error messages or stack traces.
  7. Implement Debugging Tools: Use debugging tools to step through the code and examine the values of variables at different points in the execution.
  8. Review Third-Party Libraries: If the application is using any third-party libraries for order history management, review the documentation and usage to ensure that they are being used correctly.

By following these steps, developers can systematically identify and fix the root cause of the Enatega Customer Application bug, ensuring that users have an accurate and reliable order history.

Long-Term Solutions

To ensure the longevity of the Enatega Customer Application and prevent future bugs related to order history, it is crucial to implement robust and scalable solutions. Here are some long-term strategies to consider:

  1. Implement Automated Testing: Set up automated tests to regularly check the order history functionality. This will help catch bugs early on and prevent them from making their way into production.
  2. Implement Version Control: Use a version control system, such as Git, to track changes to the codebase. This will make it easier to revert to previous versions if a bug is introduced.
  3. Implement Code Reviews: Conduct code reviews to catch errors and inconsistencies before they are merged into the main codebase.
  4. Implement Continuous Integration: Set up a continuous integration pipeline to automatically build, test, and deploy the application whenever changes are made to the codebase.
  5. Implement Monitoring and Alerting: Set up monitoring and alerting to track the application's performance and health. This will help identify and resolve issues before they impact users.

By implementing these long-term solutions, developers can create a more robust and reliable application that is less prone to bugs and errors. This will help ensure a better user experience and maintain the trust of Enatega customers.